Set the number of rings-to-answer
When the answer mode is set to
, the product rings-to-answer setting determines the number of
times the telephone rings before the product answers an incoming call.
If the product is connected to a line that receives both fax and voice calls (a shared line) and that also uses an
answering machine, you might need to adjust the rings-to-answer setting. The number of rings-to-answer
for the product must be greater than the rings-to-answer on the answering machine. This allows the
answering machine to answer the incoming call and record a message if it is a voice call. When the answering
machine answers the call, the product listens to the call and automatically answers it if it detects fax tones.
The default setting for rings-to-answer is five for the U.S. and Canada, and two for other countries/regions.
Use the following table to determine the number of rings-to-answer to use.
Type of telephone line
Recommended rings-to-answer setting
Dedicated fax line (receiving only fax calls)
Set to a number of rings within the range shown on the control-
panel display. (The minimum and maximum number of rings
allowed varies by country/region.)
One line with two separate numbers and a ring-pattern service
One or two rings. (If you have an answering machine or computer
voicemail for the other telephone number, make sure that the
product is set to a greater number of rings than the answering
system. Also, use the distinctive-ring feature to differentiate
between voice and fax calls.)
Shared line (receiving both fax and voice calls) with only an
Five rings or more.
Shared line (receiving both fax and voice calls) with an attached
answering machine or computer voicemail
Two rings more than the answering machine or computer
To set or change the number of rings-to-answer, use the following steps:
From the Home screen on the product control panel, touch the Setup button.
Configure receive fax settings
Rings to Answer
Use the keypad to enter the number of rings, and then touch the