Clean the pickup rollers and separation pad in the document feeder
If the product document feeder experiences paper-handling problems, such as jams or multiple-page feeds,
clean the document feeder rollers and separation pad.
Open the document feeder cover.
186 Chapter 8 Solve problems
Use a moist, lint-free cloth to wipe both pickup rollers and the
separation pad to remove dirt.
Do not use abrasives, acetone, benzene,
ammonia, ethyl alcohol, or carbon tetrachloride on any part
of the product; these can damage the product. Do not place
liquids directly on the glass or platen. They might seep and
damage the product.
Close the document feeder cover.