Step 1: Make sure that the product is set up correctly
Press the power button to turn on the product or to deactivate the Auto Power Down mode.
Check the power-cable connections.
Make sure that the line voltage is correct for the product power configuration. (See the label on the back
of the product for voltage requirements.) If you are using a power strip and its voltage is not within
specifications, plug the product directly into the wall. If it is already plugged into the wall, try a different
If none of these measures restores power, contact HP Customer Care.