HP LaserJet Pro 400 MFP M425 - The scan failed

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The scan failed

Make sure the network path is in the correct format (//host/share/path) and the folder exists.

Make sure the network directory is readable and writeable.

If you are using the default file names for scanned files, make sure there are no conflicting file names.

Remove some of the previously scanned files.

Use the IP address instead of the host name. Make sure the product and host are connected to the same


If the network folder is password protected, make sure to enter the correct user name and password.

If a

Disk full

message displays, remove some files from the network folder.

Turn the product off, and then on. Scan again.


Solve scan to network folder problems 183