HP LaserJet Pro 400 MFP M425 - Use fax on a VoIP service

background image

Use fax on a VoIP service

Voice over internet protocol (VoIP) services are often not compatible with fax machines unless the provider

explicitly states that it supports fax over IP services.

If the product experiences problems getting a fax to work on a VoIP network, verify that all cables and

settings are correct. Decreasing the fax-speed setting might allow the product to send a fax over a VoIP

network.

If the VoIP provider offers a "Pass through" mode for the connection, that will offer better fax performance

on VoIP. Also if the provider has "comfort noise" added to the line, fax performance can be enhanced if this

feature is not enabled.

90

Chapter 6 Fax

ENWW

background image

If faxing problems continue, contact the VoIP provider.