The computer is using the incorrect IP address for the product
1.
Open the printer properties and click the Ports tab. Verify that the current IP address for the product is
selected. The product IP address is listed on the product configuration page.
2.
If you installed the product using the HP standard TCP/IP port, select the box labeled Always print to
this printer, even if its IP address changes
.
3.
If you installed the product using a Microsoft standard TCP/IP port, use the hostname instead of the IP
address.
4.
If the IP address is correct, delete the product and then add it again.